Incoming call tracking - Customer Service

Incoming Call Tracker is a powerful spreadsheet that enables individuals and teams to easily log incoming calls, emails, and live chat sessions. With this spreadsheet, you can track incoming communication activities and measure your productivity and effectiveness. The spreadsheet features customizable fields for contact information, call outcomes, and notes, as well as dynamic charts and graphs that provide visual insights into your performance. Incoming Call Tracker is ideal for support teams, sales professionals, customer service representatives, and anyone who needs to manage their incoming communication tasks. Use it to boost your efficiency, streamline your workflow, and achieve your communication goals.

>> Features <<

✔️A modern and user-friendly interface.

✔️Multi-purpose tracker - can be used for sales teams, customer service, technical support, etc.

✔️You can easily record your calls, emails, and live chat sessions daily.

✔️The powerful time frame selector allows you to filter your data for a predefined time frame or you can specify a time range.

✔️See average call times and escalation rates.

You get :

✔️ Ready-made Excel file

✔️File language: English (You can enter input in Arabic)

How do I receive my order after purchase?

Digital product: Your order will be delivered immediately after purchase > Orders > Press Download

>> Terms of Use <<

By purchasing this product, you agree to the following:

1. This plan is for personal use only.

2. You may not redistribute this chart in its original or modified format.

3. Due to the nature of digital products, all sales are final and no refunds will be issued.

4. The Software Tech logo is password protected within the file (a store-specific password that will not be disclosed to you).

To add your company logo alongside our store logo after purchase, please contact us via email at [email protected]

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