Exchange and Return Policy
Return period:
- Returns are accepted within 3 days of receiving the order.
- Shipping fees and cash on delivery fees are non-refundable.
- Google Play gift card classification is non-refundable once the order status changes to "pending".
- Handmade items cannot be returned once the order status changes to "Processing".
- Program classification: No returns after order fulfillment
For classification:
Google Maps NFC and acrylic rating cards
- Returns are accepted if your order differs from what is specified in the store.
- If cancellation is requested before the order is executed and the shipping label is issued, the amount will be refunded to the customer within 5 working days.
- If the order arrives but the product is not received and the order is returned to us by the shipping company, the amount will not be refunded nor will it be reshipped to the customer.
Again, due to the possibility of product damage and to protect the customer, no new order will be shipped or delivered to the customer unless these fees are paid again.
- The customer is not entitled to a return or exchange of a product if it was manufactured to their specific request or specifications, after the design or manufacturing process has begun or after the product has been received. This excludes cases where the product is defective or does not conform to the agreed specifications.
- The customer is not entitled to request a return or exchange of the product if the defect is due to misuse or mispossession by the customer.
- We guarantee our products for one year in case of a manufacturing defect. In this case, we will ship a replacement product of the same type and specifications at no additional cost to the customer.
- If the mobile number and delivery address entered by the customer are incorrect, the store is not responsible for the loss of the shipment or for refunding the money.
- If the order is received damaged or non-conforming, please contact us within a maximum of 3 days to refund the product price and take appropriate action for the damaged product only.
- NFC cards, Google ratings, and acrylic are non-refundable after printing. The customer's logo will be printed on the product after the order status changes to "processing".
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- If an incorrect link is attached to a Google Play store review, the store is not responsible for this error.
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* Category: Handmade
- Handmade items cannot be returned once the order status changes to "Processing".
- Returns are accepted if your order differs from what is specified in the store.
- If cancellation is requested before the order is executed and the shipping label is issued, the amount will be refunded to the customer within 5 working days.
- If the order arrives but the product is not received and the order is returned to us by the shipping company, the amount will not be refunded nor will it be reshipped to the customer.
Again, due to the possibility of product damage and to protect the customer, no new order will be shipped or delivered to the customer unless these fees are paid again.
- The customer is not entitled to a return or exchange of a product if it was manufactured to their specific request or specifications, after the design or manufacturing process has begun or after the product has been received. This excludes cases where the product is defective or does not conform to the agreed specifications.
- The customer is not entitled to request a return or exchange of the product if the defect is due to misuse or mispossession by the customer.
- If the mobile number and delivery address entered by the customer are incorrect, the store is not responsible for the loss of the shipment or for refunding the money.
- If the order is received damaged or non-conforming, please contact us within a maximum of 3 days to refund the product price and take appropriate action for the damaged product only.
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Items that cannot be returned:
digital products
- No returns, only immediate replacement if there is a defect in the product.
- Due to the digital nature of the products, all sales are final and no refunds will be issued.
